In Home Techs
Let The Experts Do It !!
Computer Problems? We Have Answers.
Installed and configured desktop PC's, determined hardware/software problems, troubleshoot connectivity problems.
Experienced with the remote access software.
Client Service: Consultative Relationships. Customer Care. Customer Technical Supports & Training. Troubleshooting. Desktop & User Support. Support series. Able to transmit technical info to the users of all abilities. Self-provoked to preserve understanding of existing technology.Full practical and over the telephone troubleshooting on several different systems, platforms, and h/w configurations. High direction towards the customer service. Skilled to manage aid desk requests under a pressure. Skill of help-desk processes like problem rise procedures, problem resolution script and severity stages. Very tolerant. Offers clear and easy explanations and performs closely with the people to build up solutions to its computer difficulties. Utilizing logics and study to recognize strengths and limitations of different methods.
Software: Software Installation. Active Directory. Virus Prevention. System Installations and Configurations. Software Configuration. S/F Conversion. Windows 95/98/2000/2003/ NT4/XP/Vista Installation/Upgradation. Software Diagnostics. Statistical Reporting. System Upgrades. FTP/HTTP. Backup and Restoring Data. Internet Explorer 5/6/7. Netscape Navigator. Outlook 98/2000/XP. Mozilla, thunderbird, Opera. Photoshop and CorelDraw. MS Office Suite. FOREX softwares, charts.
Hardware: Repairs, services, and restored parts, boards, and equipment for Dell, Compaq, Hewlett Packard, Toshiba, Packard Bell, and Xerox coms. Arranging workstations and Hubs. Constructing and Testing. Computer Configuration, Assembly. PC H/W Designs and Arrangement. Desktop Maintain. Maintenance & Repair. H/W Installation & Configuration. Scanners, Printers, Webcams, Optical tools and Modems (DSL & Dial-up) configuration. DVD/CD/RW Memory Chips, SCSI/IDE/EIDE Hard Drives, SCSI Manager Cards, Tape Backups Drives software-hardware configuration. PDA, Bluetooth, Touchpad, Infrared configuration. Wi-Fi, Wireless Routers, and Access-point setup, configuration & authentication.
Networking & CISCO: The Communications Security. OSPF. PPP. EIGRP/ IGRP. Cisco Firewalls (PIX). CHAP. Multi-level Security Sys. PAP. IPSEC. RIP. CSU/DSU. ISO/OSI Levels. Precautionary Maintenance. Cisco 2600, 3000, Routers. System upgrading. Cisco 2900, 3500, 5000 Switches. LAN. Wireless. Networking Technologies. Network Security. WAN &LAN. VPN. N/W + TCP/IP. Firewalls. Ethernet. Peer to Peer N/Ws. Router Configuration. ADS/ISDN. Client-Server Technology.
Client Service: Consultative Relationships. Customer Care. Customer Technical Supports & Training. Troubleshooting. Desktop & User Support. Support series. Able to transmit technical info to the users of all abilities. Self-provoked to preserve understanding of existing technology. Done full practical and over the telephone troubleshooting on several different systems, platforms, and h/w configurations. High direction towards the customer service. Skilled to manage aid desk requests under a pressure. Skill of help-desk processes like problem rise procedures, problem resolution script and severity stages. Very tolerant. Offers clear and easy explanations and performs closely with the people to build up solutions to its computer difficulties. Utilizing logics and study to recognize strengths and limitations of different methods.
Our service price is $49 per unit and we do volume at a lower rate per unit...we also have a help desk service that costs $29 to remote troubleshoot problems and we also have email support plus phone support.
I have been a tech for 10 years and you can give me a call at (724)863-4327 or write us at 63 Penn Ave, Irwin PA 15642.
